Privacy policy

PRIVATE POLICY FOR DELTA MICROFINANCE LIMITED

Welcome to the Privacy Policy of Delta Microfinance Limited, located in Ayawaso West Municipal, Greater Accra Region, Ghana. We are committed to protecting the privacy and confidentiality of our clients and visitors who interact with us through our website. This policy outlines our practices regarding the collection, use, and safeguarding of personal information.

Information Collection 

Delta Microfinance Limited collects personal information that you provide to us directly when you open an account, apply for a loan, or interact with our services online. This includes your name, contact details, employment information, financial specifics, and any other data necessary to facilitate your transactions with us safely and securely.

Use of Information

The information collected is utilized to provide, enhance, and personalize our banking services. We may use your information to process transactions, improve customer service responses, prevent fraud, and comply with legal requirements. In addition, we may use aggregated or anonymized data for analytics to improve our business operations and develop customer solutions tailored to your needs. 

Information Sharing

Delta Microfinance Limited does not sell or rent your personal data to third parties outside our business. However, we may share information with trusted partners who assist in delivering services or conducting business activities such as credit assessments. These partners are restricted from using your data for any purpose other than as authorized by Delta Microfinance Limited.

Data Security

We implement robust security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our protocols are regularly reviewed and updated according to technological advancements and industry standards.

Your Rights

You have the right to access and rectify your personal information held by Delta Microfinance Limited. You can also object to some forms of processing and request deletion under applicable laws. For inquiries or concerns about how we handle your personal data or to exercise any rights you may have under this policy or relevant laws, please contact us at The legal department.

By using our website and services, you consent to this privacy policy's terms. We encourage you to review this policy periodically as we may update it from time to time.